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Privacy Policy

This Privacy Policy explains how Ensomono (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://ensomono.com (the “Site”).

1. Personal information we collect

We collect the following types of information:

Device information – When you visit the Site, we automatically collect certain data about your device, including your web browser type, IP address, time zone, and information about cookies installed on your device. As you browse, we may also collect details about the pages you view, how you arrived on our Site, and how you interact with it.

Order information – When you make or attempt to make a purchase, we collect your name, billing and shipping addresses, payment details (such as partial credit card numbers or PayPal information), email address, and phone number.

In this policy, “personal information” means both device information and order information.

2. How we collect information

  • Cookies – Small files stored on your device. For more about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log files – Track actions on the Site and collect data such as IP addresses, browser types, ISPs, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – Electronic files that help us understand browsing behaviour.

3. How we use your information

  • Process and deliver your orders.
  • Communicate with you about your order or inquiries.
  • Screen for fraud or potential risks.
  • Improve and optimise our Site and services.
  • Where permitted, send you marketing communications you have agreed to receive.

4. Sharing your information

We share your personal information with trusted service providers to help operate our business, such as payment processors, shipping carriers, and analytics tools.

For example, we use Google Analytics to understand how customers use our Site. You can learn more here: Google Privacy Policy and opt out here: Google Analytics Opt-out.

We may also share your information to comply with laws, respond to lawful requests, or protect our rights.

5. Your rights

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Request deletion of your personal information.
  • Object to certain processing activities.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us using the details below.

6. Data retention

We keep your order information for our records unless you request deletion, subject to legal requirements.

7. Changes

We may update this policy from time to time to reflect changes to our practices, services, or legal obligations.

8. Contact us

If you have any questions or concerns about this policy or your data, please contact us:

Email: info@ensomono.com
Post: Ensomono – Bergstraat 31, Mettekoven – Heers, 3870, Belgium

9. Cookie Policy

Our Site uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

Types of cookies we use:

  • Essential cookies – Required for the operation of our Site (e.g., shopping cart, checkout).
  • Performance cookies – Help us understand how visitors use our Site (e.g., Google Analytics).
  • Functionality cookies – Remember your preferences and settings.
  • Advertising cookies – May be used to deliver relevant ads and measure their effectiveness.

Managing cookies:
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site. For more information, visit www.allaboutcookies.org.